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Feb 12 2011

When Microsoft Word Won’t Start

If you try to run Microsoft Word and it crashes before it even opens, look for a normal.dot or normal.dotx file in your user profile and rename it to normal.dotm.old.  Then try restarting Word.

On Windows XP this file can usually be found in:

C:\Documents and Settings\<username>\Application Data\Microsoft\Templates

On Windows Vista and Windows 7 this file can usually be found in:

C:\Users\<username>\AppData\Roaming\Microsoft\Templates

I’m amazed at how often this fixes the problem.